Hospes Puerta de Alcalá

A very comprehensive breakfast. Staff were very helpful. The hotel is very central and very convenient to major facilities. Close to museums and galleries but within walking distance of all the shopping districts. Hotel is only a 30 euro taxi from the airport and a six euro taxi to atocha train station.

Well presented hotel in a lovely location. We have stayed at 3 Hospes hotels and have found them all very comfortable and well run.

Very good hotel with exceptional friendly staff. The staff helped make our stay wonderful. The hotel is located in the center of Madrid, within short walking distance of park, good restaurants, cafes, shops etc. We had a big room on the third floor with a good and big bathroom/shower area. The beds were also very good and when I requested a hard pillow, this was not a problem and was brought promptly. Breakfast was excellent, with ala cart egg, pancake options etc.

The location is excellent. It is at the top of El Retiro Park with a metro station within 2 minutes walk plus a bus stop outside. If you are fit and able bodied you can walk to everywhere for tourists from here, including the train station. The bedroom was massive with the bathroom part of it. The bed was also huge with nice bedding. Good size wardrobes with a safe. The windows only open onto a quadrangle so there is no view but then there is also no noise! The Spa looked nice but we didn't have time to use it. You have to book an hours time slot but then you get the place to yourself. We also didn't eat at the hotel, but the on street restaurant is definitely a place to dress up and be seen at!

The staff made the experience. They helped us with booking reservations and various requests. The room was extremely comfortable and romantic. The location was quintessentially Madrid with all the fine dining and the huge park. This was a wonderful stay and I would re-book on a future visit to Madrid.